Global Learning & Development Program Manager

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

The Global L&D Program Manager will join our global People Team and have an active role in building the Learning and Development COE by contributing to engaging, well-structured learning opportunities for employees throughout the organization. Our goal is to build a culture of continuous learning.  

While learning has always been a part of what we do, this is the first time that tms is building a centralized learning function. Several exciting new initiatives are in development including the selection and implementation of a Learning Management System (LMS), the build and launch of a training program for managers, and the roll out of our new branding and quarterly learning calendar. There are many other projects on the horizon such as executive coaching, mentoring, leadership development, and more.  

To establish a strong foundation for these initiatives we are searching for an L&D professional who is motivated by building from the ground up. This means having the ability to be strategic when needed, and at other times to do whatever tasks it takes to get the job done! The L&D program manager will be engaged in program planning and management for new learning initiatives, curation, sourcing and/ or development of training materials, facilitation and delivery as needed, and will oversee the day-to-day operations of the LMS.  

L&D also partners with our DEI manager to ensure that our emphasis on inclusion and belonging is represented in our learning initiatives, and that we support the work of tms DEI partners.  

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

Managing Learning Programs 

• Knowledge of and experience with Adult Learning Principles 
• 3-5 year minimum experience with curriculum development, instructional design, and learning program management 
• Strong written and verbal communication skills including presentation and facilitation skills, Power Point presentation skills, clear presentation of emails, memos, and surveys 
• Excellent organizational skills and attention to detail when overseeing enrolment, program data, evaluation surveys, learning calendars, reporting, and scheduling.  
• Collaborative spirit and willingness to reach out across the organization globally 
• Experience with and / or passion for ensuring that the value of Inclusion guides all learning initiatives 

LMS Administrator 

• 3-5 years of experience working with a Learning Management System 
• Ability to quickly learn and gain expertise in new technology systems 
• Willingness to work with detailed data sets to ensure smooth implementation and maintain the integrity of the LMS platform 
• Experience developing learning paths within an LMS 
• Experience training users on a new technology system 
• Ability to design quizzes, certification documents, and gamification within the LMS 
• Familiarity with LMS governance and establishing SOPs 

Any of the following would be a plus

• Experience with and / or interest in the use of AI in developing learning 
• Project Management experience 
• Proficiency with eLearning authoring tools and video editors (may include ispring, Articulate, Synthesia or others) 
• Knowledge and understanding of translation needs in a global organization 

This is a new role and will continue to evolve as the L&D COE builds and grows. Over time, responsibilities may also shift to meet the demands of new learning initiatives as we work to meet the learning demand of the organization and support the strategic imperatives of the business.  

Starting salary between $75,000-$85,000

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes