Manager, Compliance Management
Position: Manager, Compliance Management
Division: SWA Compliance Management / Legal & Compliance
Location: Hong Kong
Reporting Relationship: Report to Director, Compliance Management
Job Summary:
• To support the Compliance team function on influencing the supply base to deliver impactful results in social responsibility
Job Relationships
• Internal: Compliance Management team, Supply Chain operations, sourcing and strategies, Toy BU, QA.
• External: Supply base, NGO, IETP, audit firms.
Job Responsibilities
• Collaborate with internal and external stakeholders to drive the development and implementation of supplier code of conduct (COC) management system.
• Support in designing, implementing and managing audit tools and assessment mechanism according to business needs.
• Lead on-site inspections to audit suppliers, identify the root causes of non-compliance and provide technical advice to develop solutions.
• Review audit reports & corrective action plans, provide guidance to suppliers to formulate the effective corrective and preventive action plans.
• Monitor the implementation of the suppliers’ improvement plans and lead the team to verify the effectiveness of the improvement actions.
• Develop and conducting trainings related to social compliance topics.
• Oversee the onboarding of new suppliers with respect to relevant requirements.
• Manage the grievance channel between factories’ employees, investigate and follow up suggestion or complaints.
• Support the management of internal vendor management program to drive continuous improvement.
• Collaboration and coordination with certifcation bodies and third party service providers to implement supplier COC program.
• Participate in other initiatives and programs as directed.
• Benchmark and review industry best practices.
• Frequent travel to China and occasional travel to overseas countries.
Qualifications/Experience
• University graduate with minimum 6 years work experience running social responsibility management program.
• Good knowledge of social responsibility and international labor standards.
• Strong business ethics and high level of integrity.
• Able to systematically identify and resolve complex problems with an analytical data driven approach and creative thinking.
• Ability to work successfully in a business environment, balancing decisions and recommendations based on total business perspective.
Job Knowledge/Skills
• Strong analytical and problem solving skills to drive actions and strategies.
• Good interpersonal skills and ability to drive process improvement and efficiency throughout complex organizations
• Strong communication and presentation skills with high proficiency in both written and spoken English, Cantonese and Mandarin.